Ninchat Sessions Online: Notifier

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Ninchat Sessions Online: Notifier -webinaari pidettiin 27.1.2021.

Ninchat wins Young Bull award at 2015 Bully Awards

Another prize for team Ninchat in 2015. This week Ville travelled to Barcelona for Pathways White Bull summits event along with other Finnish startups.

At Pathways was held also 2015 Bully Awards, where White Bull and a panel of renowned industry analysts, journalists and experts honor bright tech stars demonstrating excellence in innovation, leadership, and growth potential.

And we got awarded in the Young Bulls category that honors early stage companies! We are very excited about the recognition of Ninchat as a Young Bull. Being a small but fast growing company winning helps us to spread the Ninchat & real-time messaging revolution further. Thank you all jury members and the White Bull Summits!

Earlier this year we have already won the Best Online Ad category and Honorary award for Best UX Design at Grand One 2015, the leading Finnish digital competition. In Nordic Startup Awards Finland 2015 we were awarded as the winner of Best Bootstrapped category.

Other Finnish companies did well too. Kiosked, Repack, Smarpshare, Soil Teicos, Pharma Scout and Tespack were among the winners. Congrats to all!

Finnish delegation at Barcelona

Grand One 2015 competition: 6 cases featuring Ninchat

Grand One competition is the leading annual competition for new successful digital campaigns and products in Finland.

Ninchat was used by our business partners in their competition entries, here are the six Ninchat use cases in the Grand One competition 2015. Ninchat is a flexible communication platform suitable for all forms of customer communication.

Would you like to use Ninchat in your organization? Check out a 2 minute video about our use cases: https://www.youtube.com/watch?v=QYYoa5rn-rs

Are you interested in learning more about how Ninchat can help you to improve your site visitor engagement and customer satisfaction while increasing sales and simultaneously decreasing costs?

Send us a message at info@ninchat.com.

1. VEIKKAUS (Finland's National Lottery)

How Ninchat was used: We got an idea that Ninchat could be embedded inside a web/mobile ad-banner and take it to popular sites. We got together with Veikkaus and TBWA and made a Eurojackpot themed campaign where popular Finnish rap-superstar 'Elastinen' was live chatting about dreams: What are your dreams, what would you do if you won 26M€?.

Ninchat was embedded for 60 minutes in the front page of Iltasanomat.fi, Veikkaus.fi and Basso.fi.

Link to the competition entry: http://www.grandone.fi/tyot/60minbannerissa

2. SLUSH mobile app Live Help Desk by Ninchat

How Ninchat was used: Slush used Ninchat for the event customer communication. Ninchat was embedded inside SLUSH Android, iOS and WP apps, and on the SLUSH website to enable public customer support wall, private 1-1 discussions and live stage feeds. During the 3 conference days over 800 customers were served.

Link to the competition entry: http://www.grandone.fi/tyot/slushapp

More Info about Ninchat & SLUSH: http://blog.ninchat.com/2014/12/slush2014-help-desk-audience-engagement.html

3.  YLE #A2-ILTA

How Ninchat was used: Yle A2-ilta is a national prime time TV-debate show about controversial topics. Ninchat was used in open journalism / public A2-ilta planning live chats between the journalists & audience on the YLE website before the event. Ninchat was also used to engage YLE site visitors during the live show sessions and to crowdsource for ideas against school bullying.

Link to the competition entry: http://www.grandone.fi/tyot/a2ilta

4. OTHER / YLE #Kisahuuto

How Ninchat was used: Ninchat provided live customer engagement during the Olympics. Ninchat was embedded into Kisahuuto's front page.

Link to the competition entry: http://www.grandone.fi/tyot/kisahuuto

5. OTHER / YLE #Kysysuoraan

How Ninchat was used: Ninchat was a core communication element that allowed live discussion in the anti-racism campaign. Ninchat was embedded into Kysysuoraan.net front page. Discussion topics were quite provocative and sensitive, thus Ninchat's flexible anti-troll & moderation features were very valuable while managing the discussion.

Link to the competition entry: http://www.grandone.fi/tyot/kysysuoraan

6. REAKTOR / HELLOWORLDOPEN Coding Competition

How Ninchat was used: Ninchat provided embedded chat into Hello World Open competitor dashboard. Chat was used by the competitors and competition hosts. Ninchat created a feeling of community into the application.

Link to competition entry: http://www.grandone.fi/tyot/helloworldopen

SLUSH2014 help desk & audience engagement with Ninchat

Slush is the leading startup event in the Nordics that gathered over 14.000 startups and investors for a massive 2 days of all-around activities around entrepreneurship in Helsinki, Finland.  

Ninchat provided Slush 2014 (November 2014, http://slush.org) with a turnkey set of communication tools: mobile-app 'help' button, live customer service tools, pitch-feedback channel and live-chat for the webstreams and mobile app. 

Ninchat was used on the Slush website, mobile site and inside Slush mobile apps (iOS, Android, WP).

Slush CTO Markus Järvinen comments, "By using Ninchat our volunteer team was able to react faster and solve problems even before they escalated. Having a help desk on the Slush website and inside our mobile app was very efficient way to serve the event exhibitors and visitors. We are very happy to recommend Ninchat for any cross platform communication need."

Slush volunteer team served 800 customer requests during the event. 300 customer issues were solved already before the main event started on Tuesday.  

Ninchat on the Slush mainpage.

Mobile App helpdesk

Live group chat in the Slush app

Mobile app helpdesk

By adding live-communication tools on site Slush was able to build better customer relationship with the event visitors, react faster and gain valuable real time feedback on the event visitor needs. Over 6000 messages were written by the visitors.

Ninchat statistics

Slush volunteer team served amazing 93% of help requests. About 800 customers were helped during the 3-day event. Already before the first  (Tuesday 9am) event day 300 problems had been solved.

Slush volunteer team training to use Ninchat.

Unique opportunity to send Ninchat CEO to Kilimanjaro!

It's time to vote and send Ninchat CEO to the Kilimanjaro @ The Summit charity expedition.

Ninchat is taking part in The Summit @ Kilimanjaro charity competition. Watch our 1 minute Ninchat pitch and send our CEO Ville to a trip of a lifetime. YES, vote now! :)